Privacy Policy
This policy describes how Yu Hong handles information in connection with Gentle Girl Music, its website and its Facebook app.
Information and how it may be used
If you contact us, we may receive the details you provide, such as your name, contact information and the contents of your enquiry. We use this information to respond, discuss lessons and provide the services you request.
When you interact with us through Facebook or connect with our app, Meta may provide information or access that you have authorised, such as your public profile or Page-related information. We use authorised access to operate the requested Facebook features, such as managing and publishing Page content. The information available depends on the permissions granted and the features used.
Service providers and third parties
Our website is hosted by Cloudflare. Facebook, WhatsApp and other services you choose to use have their own privacy practices. Information may be processed by these providers when you use their services or when they help us operate the website and app. Please consult their policies for details.
Retention and security
We keep personal information only as long as reasonably needed for the relevant purpose, business obligations or applicable law. We use reasonable measures to protect information, but no online system can be guaranteed completely secure.
Your choices and data deletion
You may contact us to request access, correction or deletion of personal information, or to withdraw consent where applicable. We may need to verify your identity and may retain information where required or permitted by law. You can also manage or remove the app’s permissions in your Facebook settings.
To request deletion of information associated with the Facebook app, email stephenpranatan@gmail.com with “Data deletion request” in the subject and enough information to identify the relevant account. Please do not send passwords or access tokens.
Children
Parents or guardians may contact us about lessons for a child. Please avoid sharing sensitive information about children unless it is needed to respond to your enquiry.
Contact and updates
For privacy questions or requests, contact Yu Hong at stephenpranatan@gmail.com. This policy may be updated as our services or practices change.
隐私政策
本政策说明 Yu Hong 如何处理与 Gentle Girl Music、其网站及 Facebook 应用相关的信息。
收集的信息及用途
如果您联系我们，我们可能收到您提供的姓名、联系方式和咨询内容。我们使用这些信息回复咨询、讨论课程及提供您要求的服务。
当您通过 Facebook 与我们互动或连接我们的应用时，Meta 可能提供您授权的信息或访问权限，例如公开个人资料或主页相关信息。我们使用授权访问权限来提供您要求的 Facebook 功能，例如管理和发布主页内容。可取得的信息取决于您授予的权限和所使用的功能。
服务提供商和第三方
我们的网站由 Cloudflare 托管。Facebook、WhatsApp 和您选择使用的其他服务有各自的隐私政策。当您使用这些服务，或这些服务协助我们运营网站和应用时，相关提供商可能处理信息。详情请参阅各提供商的政策。
保存期限和安全
我们仅在相关用途、业务义务或适用法律合理需要的期间内保存个人信息。我们采取合理措施保护信息，但任何线上系统都无法保证绝对安全。
您的选择及删除数据
您可联系我们，要求查阅、更正或删除个人信息，或在适用情况下撤回同意。我们可能需要核实您的身份，并可能保留法律要求或允许保留的信息。您也可以在 Facebook 设置中管理或移除应用权限。
如需删除与 Facebook 应用有关的信息，请发送邮件至 stephenpranatan@gmail.com，主题注明“数据删除请求”，并提供足以识别相关账户的信息。请勿发送密码或访问令牌。
儿童
家长或监护人可以就儿童课程联系我们。除非回复咨询所需，请避免分享儿童的敏感信息。
联系我们与政策更新
如有隐私问题或请求，请通过 stephenpranatan@gmail.com 联系 Yu Hong。我们可能随着服务或处理方式的变化更新本政策。